Terms and conditions

The terms that apply to orders placed with COZO.

Informative translation. The Dutch version prevails.

Seller identity

Trade nameCOZO
SellerSercan Ileri, founder of COZO
AddressMaaldreef 25, 9320 Nieuwerkerken (Aalst), Belgium. Postal address only, no physical shop and no collection.
Company number (KBO)1032.422.864
VAT numberBE 1032.422.864
Emailcontact@thecozo.be
Phone+32 456 99 27 77

1. Scope

These terms apply to every order placed through thecozo.be.

2. Prices

All prices include VAT unless stated otherwise. Prices may change; the price at the time of ordering applies.

3. Delivery

Delivery times are indicative. See the Shipping & delivery page for details.

4. Right of withdrawal

As a consumer you have a 14-day cooling-off period. This does not apply to a PC from the PC Builder, which is made to order. A product must come back in new condition; if it was used beyond what is needed to understand its nature and how it works, we only deduct the actual, demonstrable loss in value. The cost of sending it back is the customer's. See the Returns page.

5. Warranty

The legal warranty applies. See the Warranty & RMA page.

6. Liability

COZO is not liable for indirect damage resulting from the use of delivered products.

Fast dispatchUsually shipped within 1 to 2 working days for standard orders

2-year warrantyEvery product comes with the 2-year legal warranty.

Secure paymentYou pay over a secure, encrypted connection.

European wholesalersOriginal products with an EU warranty, bought from European wholesalers.