Advice from COZO: a Belgian shop with a real person behind it

A Belgian online shop for gaming PCs, PC parts and peripherals, with personal advice.

COZO at a glance

NameCOZO (thecozo.be)
WhatBelgian online shop for gaming PCs, PC parts, peripherals and software, without a physical store
Registered officeBelgium
Company number (KBO)1032.422.864
VAT numberBE 1032.422.864
FounderSercan
Shop languagesDutch, French and English
ShippingWith bpost, DPD or UPS; free in Belgium from €100
Warranty2 years from the day of delivery
Cooling-off period14 days for consumers; not for a PC from the PC Builder
Contactcontact@thecozo.be or +32 456 99 27 77 (also WhatsApp); we usually reply within 24 hours

Who is behind COZO?

COZO is a small Belgian online shop. Sercan, founder of COZO, chooses the range and the parts of the gaming PCs. Your questions are answered by someone who knows what is inside your PC.

How we choose the parts of a gaming PC

For a ready-made gaming PC we choose parts that fit together: a processor and motherboard with the same socket, memory of the right type, a power supply with enough wattage and a case that fits the graphics card and the cooler. Every PC has its processor and graphics card in the name; the product page lists all specifications.

Rather choose yourself? The PC Builder follows the same rules and only shows parts that are compatible with each other.

We buy from European wholesalers, for brands such as ASUS, MSI, be quiet!, Gigabyte, AMD, Intel, NVIDIA and Corsair. You get original products with an EU warranty. Prices of parts such as memory and graphics cards change every day: you pay today’s price.

Personal advice: how it works

  1. 1Tell us what you are looking for: which games you (or your child) play, on what screen and what you want to spend.
  2. 2You get a proposal: one or two PCs from our range, or a configuration in the PC Builder, with an explanation why.
  3. 3You decide: there is no obligation.

You can reach us at contact@thecozo.be or through the contact form. Buying for your child? Read our guide for parents first.

Prefer WhatsApp? Send us a message on WhatsApp

Warranty and returns in Belgium

You get a 2-year warranty from the day of delivery. As a consumer you have a 14-day cooling-off period on components, peripherals and ready-made PCs; a PC you configure yourself in the PC Builder is not covered by the right of withdrawal. More on Shipping & delivery, Returns and Warranty & RMA.

Company details

NameCOZO
Company number (KBO)1032.422.864
VAT numberBE 1032.422.864
Emailcontact@thecozo.be

Frequently asked questions about COZO

Is COZO a Belgian company?

Yes. COZO is registered in the Belgian Crossroads Bank for Enterprises under company number 1032.422.864 (VAT number BE 1032.422.864).

Do you have a shop?

No. COZO is an online shop without a physical store. You can reach us by email or through the contact form, and we ship every order with bpost, DPD or UPS.

Who chooses the parts of the PCs?

COZO chooses the parts of every ready-made gaming PC and checks that they fit together. The exact parts are listed on the product page.

Where can I read reviews?

We only show genuine customer reviews. There are none on the site yet; as soon as a customer leaves a review, it appears on the product page.

Can’t find the answer?

Send us a message with your question. If you have an order number, please include it. We usually reply within 24 hours.

Fast dispatchUsually shipped within 1 to 2 working days for standard orders

2-year warrantyEvery product comes with the 2-year legal warranty.

Secure paymentYou pay over a secure, encrypted connection.

European wholesalersOriginal products with an EU warranty, bought from European wholesalers.