Cookie policy

Informative translation. The Dutch version prevails.

A cookie is a small text file that a website stores on your computer, tablet or smartphone. A website can also put data in your browser’s storage (localStorage and sessionStorage); the same rules apply. Some cookies and storage are needed to make the shop work, such as your cart. We also use cookies for statistics, but only if you agree. We place nothing for advertising.

Version 2, 9 November 2026. The previous version had no statistics cookies. Updated the same day with the bot protection (Cloudflare Turnstile).

Which cookies do we use?

On thecozo.be itself we use these cookies and this browser storage. All of them are strictly necessary. The statistics cookies are further down, in a separate table.

NamePurposeDurationType
cozo_cartKeeping your cart while you go on shopping2 daysCookie, strictly necessary
cozo_sessionKeeping you logged in to your accountUntil you close your browser, or 7 days if you tick “Remember me”Cookie, strictly necessary
cozo_wishlistRemembering your wishlist when you are not logged inUntil you empty the list or clear your browser storageBrowser storage (localStorage), strictly necessary
cozo_pcb_build_v1Remembering the PC you put together in the PC BuilderUntil you clear your browser storage; we no longer load an old build (by default after 30 days)Browser storage (localStorage), strictly necessary
cozo_consentRemembering your choice about statistics cookies6 months, then we ask againCookie, strictly necessary
cozo_regBringing you back to your PC build after you create an account, so the build gets saved30 minutesCookie (first party), strictly necessary
cozo_pcb_pending_saveKeeping the PC build that is waiting to be saved while you log in30 minutesLocal storage (localStorage), strictly necessary
cozo_hoHanding your cart over securely to the order page2 minutesCookie (first party), strictly necessary

To pay, you go to our order page, which runs on WordPress. These cookies are used there:

CookiePurposeDuration
woocommerce_cart_hash, woocommerce_items_in_cartRemembering what is in your cartUntil you close your browser
wp_woocommerce_session_…Linking your cart to your visit2 days, or 7 days if you are logged in
_lscache_varyShowing the right version of a page, for visitors who are logged in or not2 days, or as long as you stay logged in
tinv_wishlistkeyRecognising your wishlist when you are not logged in31 days
tinvwl_wishlists_data_counter, tinvwl_wishlists_data_statsShowing the number of products on your wishlistUntil you close your browser
tinvwl_update_dataUpdating your wishlist when you log in or out1 hour
wordpress_logged_in_…, wordpress_sec_…Keeping you logged in to your accountUntil you close your browser, or 14 days if you tick “Remember me”
wordpress_test_cookieChecking whether your browser accepts cookies when you log inUntil you close your browser

Your browser also keeps data of your cart and wishlist in its storage (wc_fragments_…, wc_cart_hash_…, wc_cart_created, ti_wishlist_data_…), so they appear faster. WordPress also stores wpEmojiSettingsSupports there, to know whether your browser can show emoji. This data stays on your own device.

All these cookies belong to thecozo.be itself. We do not use them to track you and we do not sell or pass them on. Our hosting provider only processes them technically, on our behalf.

When do we ask for consent?

For cookies that are strictly necessary to provide a service you ask for yourself, such as a cart or logging in, Belgian law does not require consent. For statistics cookies it does. That is why we ask you on your first visit, in a bar at the bottom of the page. Rejecting is as easy as accepting, and the site works either way.

As long as you choose nothing, or if you reject, we do not load Google Analytics or Microsoft Clarity and send nothing to Google or Microsoft. We keep your choice for 6 months in the cookie cozo_consent. After that, or if we start using new kinds of cookies, we ask again.

Statistics cookies (only with your consent)

If you agree to statistics, we use two services. With Google Analytics (Google Ireland Limited) we see how many visitors we have, which pages and products they view and how many add something to their cart or go to the checkout. With Microsoft Clarity (Microsoft) we see where visitors click and scroll and where they get stuck, through heatmaps and recordings of visits. What you type in forms and the pages of your account are masked in those recordings. Google’s advertising features (Google signals and personalised ads) are off.

CookieFromPurposeDuration
_gaGoogle AnalyticsTelling visitors apart with a random code13 months
_ga_C5LNQPKY4JGoogle AnalyticsKeeping track of your visit (session)13 months
_clckMicrosoft ClarityRemembering your Clarity code and preferences for this site1 year
_clskMicrosoft ClarityLinking several pages of one visit together1 day

Clarity can also set cookies on its own domains (clarity.ms and bing.com, such as CLID and MUID). We only give Clarity consent for statistics, not for advertising. We cannot delete those cookies ourselves; you can do that in your browser settings.

Google and Microsoft may process this data in the United States. Both companies are certified under the EU-U.S. Data Privacy Framework, for which the European Commission adopted an adequacy decision. How long the data is kept and which rights you have is explained in the privacy statement.

Changing or withdrawing your choice

You can change your choice at any time, also if you gave consent before. It is as easy as giving it: click Cookie settings at the bottom of every page, or here: .

If you withdraw your consent, Google Analytics and Clarity stop at once and we delete their cookies on thecozo.be. If you also want data that was already collected to be erased, email contact@thecozo.be.

Web statistics without cookies

With Vercel Web Analytics we count how our website is used. This works without cookies: no cookie is placed on your device to recognise you. A visitor is told apart by a code (hash) calculated from the incoming request; that session is not stored permanently and is deleted automatically after 24 hours.

We only see aggregated figures: which pages are viewed, which website visitors come from, which country and region they are in, and which operating system, browser and type of device they use. We do not build personal profiles and do not follow you on other websites. Pages of your account, cart and order tracking are not sent. Vercel processes these figures on our behalf. You can read more about how we handle data in the privacy statement.

Protection against bots (Cloudflare Turnstile)

The contact form, the return form, the withdrawal form, the order tracking form and our checkout page, as well as logging in, registering and resetting a forgotten password, include a check by Cloudflare Turnstile. It checks that a person, not a bot, sends the form, so nobody can misuse our forms for spam or to try out stolen payment cards. Most of the time you only see a tick that appears by itself.

Turnstile does not set a cookie on thecozo.be itself. The check is loaded from challenges.cloudflare.com and may store technical data in your browser there, only to recognise bots. It is a security function that is strictly necessary for the form you want to send. That is why we do not ask for consent and it is not part of the cookie settings. Cloudflare does this on our behalf. What data Turnstile processes and where is set out in the privacy statement and in the Turnstile privacy addendum.

Links to other websites

Our website has a link to our Instagram account. It is an ordinary link: no Instagram content is loaded on our website and Instagram places no cookies through our website. If you click it, Instagram’s cookie rules apply on Instagram.

Viewing or deleting cookies

In your browser settings (for example Chrome, Firefox, Safari or Edge) you can see which cookies are stored, delete them or block cookies. You can also clear a website’s browser storage there. If you block the cookies of thecozo.be, your cart, wishlist and logging in will not work.

Questions

Have a question about cookies? Email contact@thecozo.be. How we handle your personal data is explained in our privacy statement. You can also lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).

Fast dispatchUsually shipped within 1 to 2 working days for standard orders

2-year warrantyEvery product comes with the 2-year legal warranty.

Secure paymentYou pay over a secure, encrypted connection.

European wholesalersOriginal products with an EU warranty, bought from European wholesalers.